COVID-19 Process and Hours as of 3/26/20

Riley Volvo Cars Stamford is open for business and here to serve our loyal customers. We appreciate those that are continuing to serve the community, and we continue to be here for those that need their necessary transportation. As Governor Ned Lamont has deemed Automobile Dealers to be essential businesses, we continue to be available for Sales, Service, and Parts. We are taking every possible and necessary precaution to ensure the safety and well-being of our customers and employees.

Sales now has designated a "Safety Zone" for New and Certified Pre-Owned deliveries. This allows customers to get their car without any risk of coming into contact with the virus. Your car will be sanitized and waiting for you in the "Safety Zone." Paperwork will be pre-printed and left at a sanitized table with a new, clean Riley Volvo pen for you to use. Employees will use gloves while preparing the car and paperwork. Once paperwork is signed and reviewed by the Finance Manager, AJ Riley, the vehicle will then be registered and the license plates will be installed on the car by an employee wearing gloves. There will be no person-to-person contact during this time. Additionally, we are offering virtual demonstrations of how to use the car, or tutorials can be provided when available. As previously offered, we can also bring your New or Certified Pre-Owned vehicle to your home.
 
Service is using gloves, sanitizer, wheel covers, and seat covers to prevent any transfer of the virus. We continue to encourage and offer Riley Valet, in which we send a glove-wearing employee to pick up your car and bring it to our Service Department. We can leave a sanitized loaner car is requested, or we can simply get your car, service it, and return it to you. All employees who handle your car will be wearing gloves and will sanitize the vehicle before returning it to you. You can even use the Volvo Valet app to track the progress of the valet and to see which employee will be helping you. 

Parts continues to offer savings through their online store as well as Free Shipping for any orders within the Continental U.S. We have special pricing and saving available for accessories and the entire Volvo parts catalog is available for online shopping at any time.

As always, the safety and health of you, our valued customer, as well as that of our employees continues to be our most important priority. We are implementing additional safety procedures and options for our customers. Please let us know how we can best help you during this time.

Sales store hours will be reduced to 9AM-4PM Monday-Saturday, closed Sunday. Our Service and Parts Departments remain open with reduced hours, now from 7:30AM-4PM Monday-Friday for Service and 8AM-4PM Monday-Friday for Parts. Our facilities are open for Service appointments, and we continue to offer our Riley Valet for customers who wish to stay home.

We continue to monitor the situation for our valued customers and loyal employees. We may close earlier when there are no appointments, and we will send an email and update our website and social media with any changes of hours.

Please email, call, or chat with any questions. The Riley Family is actively involved in making sure we ensure the health of our customers and employees, and continue to provide the best service possible.

Best Regards,

The Riley Family

Schedule an Appointment

Sales Hours

  • Monday 9:00 AM - 4:00 PM
  • Tuesday 9:00 AM - 4:00 PM
  • Wednesday 9:00 AM - 4:00 PM
  • Thursday 9:00 AM - 4:00 PM
  • Friday 9:00 AM - 4:00 PM
  • Saturday 9:00 AM - 4:00 PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00 AM - 4:00 PM
  • Tuesday 9:00 AM - 4:00 PM
  • Wednesday 9:00 AM - 4:00 PM
  • Thursday 9:00 AM - 4:00 PM
  • Friday 9:00 AM - 4:00 PM
  • Saturday 9:00 AM - 4:00 PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 8:00 AM - 4:00 PM
  • Tuesday 8:00 AM - 4:00 PM
  • Wednesday 8:00 AM - 4:00 PM
  • Thursday 8:00 AM - 4:00 PM
  • Friday 8:00 AM - 4:00 PM
  • Saturday Closed
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30 AM - 4:00 PM
  • Tuesday 7:30 AM - 4:00 PM
  • Wednesday 7:30 AM - 4:00 PM
  • Thursday 7:30 AM - 4:00 PM
  • Friday 7:30 AM - 4:00 PM
  • Saturday Closed
  • Sunday Closed
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